IICP COLLEGE TERMS AND CONDITIONS OF ACCEPTANCE DATED 17/06/2021

1.1. IICP College is the business name and trading name of IICP Education and Training Limited (“IICP” or the “College”) which has a registered address at 3 The Maples, Clonskeagh Dublin 14, D14 Y4E7.

1.2. IICP’s place of business is IICP College, Killinarden Enterprise Park, Tallaght, Dublin 24.

1.3. IICP can be contacted by telephone on 087-9055330 or by email at: admissions@iicp.ie

1.4. IICP courses and programmes of study (referred to herein as “Courses”) are delivered on site at IICP College, Killinarden Enterprise Park, Tallaght, Dublin 24 and/or through online means including but not limited to: email, zoom and online learning platforms such as Moodle.org.

1.5. For a full description of the nature of the Course for which you have applied, including price, duration, start date, Course structure, mode of delivery and other requirements, please refer to our website (www.iicp.ie) or our current prospectus which is available on request from the College.

2.1. In order to consider and process your application for a place on one of our Courses (“the Review Process”), we usually require payment of an application fee as stated on our website (“the Application Fee”). This payment is to be made through our online application process or directly to the College in accordance with the payment terms and conditions set out below.

2.2. Where the Application Fee is paid for at a distance – such as on-line or by phone – then you have a “cooling off” period during which you can cancel the Review Process without giving any reason and seek a refund. This cooling off period begins on the date you pay the Application Fee and ends after 14 days.

2.3. The service provided as part of the “Review Process” will commence immediately upon payment of the Application Fee. In submitting your Application and the Application Fee, you consent to the immediate commencement of the service and acknowledge that upon completion of the Review Process, you will lose the right to cancel the service within the cooling off period referred to above.

2.4. The Review Process may include an interview with you.

2.5. Payment of the Application Fee does not guarantee that you will be offered a place on any Course provided by IICP.

2.6. Once the Review Process has been concluded and on the basis that your Application is satisfactory and approved by IICP, you will be offered a place on the Course for which you have applied (the “Offer”). If your application is not approved by IICP, you will not be offered a place on the Course for which you have applied, and you will be informed of this by IICP.

2.7. IICP require a payment of fees equivalent to 30% of the total price of the Course upon your acceptance of an Offer and/or these terms and conditions in relation to any Course (“the Deposit”). Upon receipt of the Deposit, a contract will be concluded between IICP and you in respect of the provision of the Course upon the terms set out herein.

2.8. The Deposit will be credited against your Course fees.

3.1. Several payment options are available to learners including debit/credit card, direct debit, EFT, cheque and cash.

3.2. At present, there are no additional charges for debit/credit cards, however IICP reserves the right to pass on charges incurred by it in relation to the payment as it sees fit and in line with any rise in variable interchange rates/bank charges/card charges.

3.3. Learners agree to either pay all fees in full or sign up to a payment plan (which incurs an additional administration fee, currently €50 for direct debit option and €100 for all other payment options) before commencing their Course.

3.4. Learners will not be granted access to their Moodle account or issued an IICP student card until either their Course fees are paid in full, or they have signed up to a payment plan.

3.5. Failure to meet the agreed deadlines for payment of Course fees will result in discontinuation of training services provided, including access to Moodle and the grading of papers, etc.

3.6. Learners will not be put forward for certification until all Course fees are paid in full.

3.7. Learners who do not successfully complete the required modules within the given timeframe may be required to retake the module and/or resit the module assessment. Any retake of a module will incur additional costs of module fees and any resit of a module assessment will incur additional costs of assessment fees. The applicable costs will depend on the Course in question and the number and type of assessment(s) involved.

3.8. Course fees are reviewed on an annual basis and are subject to change but will not increase more than 5% year on year for learners on a multi-year Course. Please refer to our website (www.iicp.ie) for applicable fees for Courses.

3.9. Course fees are generally non-refundable subject to certain exceptions.

3.10. All Courses are run subject to sufficient demand and the formation of a viable class cohort (which shall be determined in the sole discretion of IICP). A refund of any fees paid less the application fee will be given to applicants in the event that the Course does not proceed.

4.1. Upon receipt of the Deposit, the Deposit fees are normally non-refundable subject to certain exceptions set out in our Policy and Procedure for Programme Withdrawal (please see https://www.iicp.ie/wp-content/uploads/2021/02/4.2-Policy-and-Procedure-for-Programme-Withdrawal.pdf). However, where your Course is purchased at a distance – such as on-line or by phone – then you have a “cooling off” period during which you can cancel your place on the Course without giving any reason and seek a refund. This cooling off period begins on the date you pay the Deposit and ends after 14days.

4.2. Your right to cancel your place on the Course and seek a refund during the cooling off period shall not apply in the event that you complete the Course in question prior to the expiry of the cooling off period.

4.3. Where you have expressly requested to begin a Course during the cooling off period and you cancel your place on the Course: (i) before the Course has completed; and (ii) prior to the expiry of the cooling off period, you shall be required to pay an amount which is in proportion to the part of the Course which you have attended until the time you informed us that you were exercising your right to cancel.

4.4. Should you decide to withdraw from a Course during the cooling off period then we request that you email admissions@iicp.ie within 14 days of payment of the Deposit, indicating your intention to withdraw from the Course and requesting a refund. A cancellation form is available at Appendix 1 to these terms and conditions. It is not required to complete the form in order to request cancellation, however any request must be made in a sufficiently clear format confirming by an unequivocal statement (e.g. a letter sent by post or e-mail) your intention to cancel the contract. Where this policy applies you will receive a refund of payments in the manner in which you have paid. We will communicate to you an acknowledgment of receipt of your cancellation on a durable medium (i.e. by email) without delay.

4.5. In the unlikely event that we have to postpone or cancel your Course, we will refund your Course Deposit in full.

5.1. IICP College’s Deferral and Withdrawal Policy is available on the College website under “Policies” – Progression Requirements.

6.1. In the interest of child protection and public safety, learners understand that they have a legal, ethical and moral obligation to disclose any information, at the earliest opportunity, which may have relevance to their ability to work in a therapeutic setting and/or to work with children or vulnerable adults.

6.2. In the interest of learner well-being, learners are required to disclose medical information that is relevant to their own personal health, welfare and safety that IICP should be aware of in the case of an emergency. Learners are required to complete a Next of Kin and Medical Emergency Form.

This section only applies to learners undertaking clinical work.

7.1. In Courses involving clinical work, learners will be required to join IACP as a student member in advance of commencing clinical placement on the Course. Learners who have not yet commenced client work are encouraged, but not required, to join IACP.

7.2. IACP membership is dependent on successful Garda Vetting in accordance with the IACP Garda Vetting Policy. Furthermore, current legislation requires that learners will have to obtain separate Garda Vetting in any placement site where they undertake counselling and psychotherapy with clients.

7.3. Clinical work, and therefore completion of the Course, is dependent on successful Garda Vetting in accordance with the IACP Garda Vetting Policy and the Garda Vetting policy of the relevant placement site.

7.4. Learners must apply for IACP student membership and IACP Garda Vetting in advance of commencing clinical work.

7.5. Learners who are refused IACP Membership as a result of a Garda Vetting Disclosures, have the right to appeal to IACP.

7.6. Learners whose appeal with IACP is unsuccessful will be offered the option of exiting with a Higher Certificate (subject to completing certain requirements) which is a major award but does not include a clinical component and does not lead to professional body accreditation.

8.1. IICP utilises continuous assessment whereby learners must demonstrate their knowledge, competence and skills in the relevant Course areas.

8.2. Progression from one stage of the Course to the next is not automatic nor guaranteed. Learners must evidence successful completion of all academic and clinical assessment criteria and compliance with all College progression regulations.

8.3. Learners must successfully complete each module on their Course. Failure to submit the necessary assessments and/or reach the attendance requirements for a module will result in failure of the module.

8.4. The assessment must be repeated (and capped at Pass) if learning outcomes are not demonstrated at first attempt, or a ‘resubmit’ is required. Learners have three attempts to pass the module.

8.5. According to QQI’s Assessment and Standards (Revised 2013), “Honours classification, or any classification higher than ‘pass’, shall be made on first attempt grades only.” This means that any learner who does not pass an award stage module at the first attempt can only be awarded a Pass overall.

8.6. All assessment requirements must be completed and submitted to Moodle by the specified deadlines.

9.1. In order to qualify for the award, it is a condition of our validation and accreditation that learners achieve the attendance rate specified for any particular Course. This means that all learners are required to attend the specified attendance rate of each module as well as the Course stage.

9.2. Learners who do not meet the specified attendance rate requirement cannot progress to the next stage of the Course. They can, however, be awarded a certificate of attendance.

10.1. Learners accept that IICP may use their image and personal identifiers for the purposes of Course administration (e.g. Moodle profile picture, student card, photo-board for lecturers, etc.), information sharing and promotion of IICP. Please refer to section 13 below for our terms and conditions relating to Data Protection.

10.2. Students must submit a personal photograph of themselves for their College I.D card. The College reserves the right to ask students to submit further photographic identification for verification purposes. Students are responsible for ensuring the validity of their personal photograph and their personal details set out in the College I.D.

11.1. IICP abides by the IACP Code of Ethics and, as such, requires that all our learners do so. Further information on this code of ethics can be found at http://www.irish-counselling.ie/iacp-code-of-ethics.

11.2. Breach of the IACP Code of Ethics is viewed as a major offence and may result in disciplinary action up to and including termination of training.

12.1. All QQI accredited Courses of education and training of 3 months or longer duration are covered by arrangements under section 65 (4) of the Qualifications and Quality Assurance (Education and Training) Act 2012 as amended (the “2012 Act”) whereby, in the event of IICP ceasing to provide the Course for any reason, enrolled learners may transfer to a similar Course at another provider, or, in the event that this is not practicable, the fees most recently paid will be refunded.

12.2. As a provider of one or more Courses which are subject to the 2012 Act, IICP is required to submit details in writing to QQI of the arrangements it has in place in accordance with section 65(4) of the 2012 Act for the protection of enrolled learners. QQI (Quality and Qualifications Ireland) is a state agency established by the 2012 Act.

12.3. IICP has legal obligations in accordance with section 65(4) of the 2012 Act to put in place arrangements for the protection of enrolled learners in the event IICP was to cease providing a Course (“Arrangements”).

12.4. IICP has entered into Arrangements with other respected, independent private providers of quality higher education in compliance with IICP’s legal requirements under the 2012 Act.

12.5. The Arrangements provide for a number of scenarios in the event IICP ceased to provide a programme such as:
12.5.1. the transfer of IICP’s learners to a programme being delivered by another college;
12.5.2. the transfer of IICP’s learners to a similar programme being delivered by another college;
12.5.3. a right of refund in accordance with the provisions of section 65(4)(b) of the 2012 Act; or
12.5.4. a right, in certain circumstances, to enrol at one or more other colleges for the purpose of completing the learners’ respective programmes.

12.6. IICP may also put in place safeguards to protect students enrolled on Courses which are not subject to the 2012 Act including but not limited to academic bonding, insurance products or sinking funds.

13.1. IICP will be required to hold and process personal data about you in order for you to further your educational goals and to provide services to you.

13.2. Personal data means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of IICP.

13.3. IICP College will keep a record of the details you provided on your application form, any supporting documents requested as part of your admission and additional details provided by any referees and recorded following any interview process. We will also maintain records about your studies, and about your use of the academic and non-academic facilities and services that we offer. This personal information will include data such as your name, home address, date of birth, Course studied, fee payments, PPSN, photograph, attendance, your use of the College’s educational technology including, but not limited to, Moodle, and information about your examinations, assessments and results.

13.4. Your personal data will be processed in accordance with the Data Protection Act 1988 (as amended by the Data Protection (Amendment) Act 2003) and the Data Protection Act 2018 and any amendments or replacements thereto. Processing your personal data is required in order for us to perform our obligations pursuant to our contract with you.

13.5. In addition, due to the nature of some of our Courses which include a personal development element, you may choose to provide us with special category (sensitive) data which we may collect, hold and process for assessment and progression purposes. Special category (sensitive) data is subject to additional protection under the General Data Protection Regulation (“GDPR”). Those special categories of personal data can be found here: https://www.dataprotection.ie/en/organisations/know-your-obligations/lawful-processing/special-category-data.

13.6. Where necessary, your personal data (but not special category data unless required by law) may be disclosed to certain third parties including but not limited to service providers and advisers to IICP, regulatory authorities and professional bodies. Access to your personal information is limited to those who have a legitimate interest in it for the purpose of carrying out their statutory and/or contractual duties. This can include, but is not limited to, the College’s student records system, MIT, the accrediting body, QQI, and, on request, the Department of Social Protection.

13.7. The College provides you with access to third party IT services that are specific to an educational context, such as the use of lecture capture facilities, online learning environments and student management systems. These services may process personal data. Third parties who handle personal data in connection with the College must operate in accordance with the GDPR requirements. In such circumstances, the College will take specific steps, in accordance with data protection and GDPR regulations to protect your personal information, such as ensuring that processing is subject of written agreements between the College and the third party or relying on contractual protection. Further information about educational software will be provided in your programme documentation.

13.8. In order for IICP to be able to comply with its obligations under the 2012 Act and to facilitate compliance by IICP with the Arrangements or other safeguards referred to in section 12 above and in order to help you to meet your educational goals you are hereby requested to consent to IICP sharing your personal data (but not special category data) with: (i) one or more independent custodians appointed by IICP; (ii) QQI; and (iii) other colleges but only to the extent necessary to provide you with the protections contained in the 2012 Act or pursuant to other safeguards referred to in section 12 above and which protections are intended for your benefit.

13.9. Learners may be invited to participate in various surveys including the Irish Survey of Student Engagement. Participation shall be optional. Your responses shall be treated confidentially, and no individual learner will be identifiable in any reports or results generated as a result of these surveys unless such learner has provided explicit consent to this. Some of your non-personally identifiable information may be sent to the Higher Education Authority or other relevant authorities. Some of your non-personally identifiable information may be matched to your survey responses in order to allow for anonymous analysis of results.

13.10.Your consent to us processing and transferring your personal data in the manner set out herein may be withdrawn at any time by informing the Registrar. However, in the event that such withdrawal affects our ability to provide services to you (including the administration of any Courses) or comply with our legal obligations, you will be unable to remain registered as a learner with IICP and we may not be able to complete certain processes for you.

14.1. For the purposes of this section 14, “Intellectual Property Rights” shall mean patents, trademarks and service marks, rights in designs, trade, business or domain names, database rights, confidential information and/or trade secrets, copyright and any other rights relating to documents and materials for courses of education and related rights (including but not limited to rights in computer software) whether or not registered and including applications for (and the right to apply for) registration of any such thing and all rights or forms of protection of a similar nature or having equivalent or similar effect to any of these which may subsist anywhere in the world for the full period thereof and all extensions or renewals thereof.

14.2. IICP shall exclusively own all Intellectual Property Rights in connection with any Course materials (whether hard copy, online or otherwise) and learners shall not use or disclose any Course materials except for the purposes of completing the relevant Course of study.

This section contains terms and conditions specific to learners enrolled in the QQI Level 6 Certificate in Counselling & Psychotherapeutic Studies.

15.1. Learners understand that the Certificate in Counselling and Psychotherapeutic Studies is a foundation Course and does not equip them for professional therapeutic practice with clients.

15.2. This Course is delivered by blended learning which is a combination of face-to-face and online learning.

15.3. IICP may record online lectures, tutorials and assessments and learners agree that their personal data may be processed for the purposes of such recordings.

This section contains terms and conditions specific to learners enrolled in the QQI Level 7 and QQI Level 8 Certificate in Counselling & Psychotherapeutic Studies.

16.1. Learners understand that these are minor awards and do not equip them for professional therapeutic practice with clients.

16.2. This Course is delivered by blended learning which is a combination of face-to-face and online learning.

16.3. IICP may record online lectures, tutorials and assessments and learners agree that their personal data may be processed for the purposes of such recordings.

This section contains terms and conditions specific to learners enrolled in the Honours Degree in Integrative Counselling & Psychotherapy.

17.1. Learners accept that in addition to Course attendance and assessments, in order to achieve the BSc (Hons) in Integrative Counselling and Psychotherapy, the following criteria apply:
17.1.1. Learners must obtain student membership with IACP in advance of commencing clinical work.
17.1.2. Learners must evidence 50 hours of personal therapy with an accredited IACP/IAHIP/BACP therapist and such
therapy must be concurrent with their Course.
17.1.3. Learners must complete a minimum of 120 hours of one-to-one counselling and psychotherapy with clients.
Learners must obtain professional indemnity insurance prior to commencing clinical work.
17.1.4. Learners must attend a minimum of 24 hours of one-to-one supervision of their client work with an accredited IACP/IAHIP/BACP supervisor. This supervision requirement is based on a ratio of one hour of supervision to every five hours of client work, with a minimum of 1.5 hours supervision per month.
17.1.5. Learners must attend 10 sessions of group therapy (in the final year).
17.1.6. Learners must attend group supervision at IICP once clinical work has commenced.
17.1.7. The costs of the activities referred to from 17.1.1 to 17.1.6 are not covered by the Course fees.
17.1.8. Each year, learners must attend the IICP annual Professional Knowledge Seminar. The cost of this seminar is
included in the learners’ Course fees.
17.1.9. Learners who have applied for Recognition of Prior Learning may have completed some of the above criteria in previous training. Evidence of criteria attainment must be submitted in all cases.

17.2. Learners acknowledge they cannot apply for clinical placement until they have evidenced the following:
17.2.1. Completion of at least 25 hours of personal therapy.
17.2.2. Student Membership of IACP.
17.2.3. IACP Garda Vetting has been successfully completed in accordance with the IACP Garda Vetting Policy.
17.2.4. Professional Indemnity Insurance.

17.3. Readiness, suitability and fitness to practice of learners is assessed by a dedicated committee. Not every learner is ready, suitable or fit to practice in a therapeutic setting. Learners can only progress to clinical placement following a successful decision by the dedicated committee. Learners who are not deemed suitable and/or fit to practice cannot complete the Course and may be eligible to exit with a Higher Certificate (Level 6 on NFQ, 120 ECTS) provided that they have completed all modules.

17.4. This Course is delivered by blended learning which is a combination of face-to-face and online learning.

17.5. IICP may record online lectures, tutorials and assessments and learners agree that their personal data may be processed for the purposes of such recordings.

This section contains certain terms and conditions specific to learners enrolled in the Master’s Degree in Pluralistic Counselling & Psychotherapy.

18.1. Learners understand that in addition to Course attendance and assessments, in order to achieve the Master’s Degree in Pluralistic Counselling and Psychotherapy, the following criteria apply:
18.1.1. Completion of 100 hours of supervised clinical work.
18.1.2. Completion of one-to-one supervision with an accredited IACP/IAHIP/BACP supervisor (hours are dependent on your accreditation status).
18.1.3. The costs of the activities referred to in 18.1.1 and 18.1.2 above are not covered by Course fees.

This section contains certain terms and conditions specific to learners enrolled in the master’s degree in Integrative Child and Adolescent Psychotherapy.

19.1. Learners understand that in addition to Course attendance and assessments, in order to achieve the Master’s Degree in Integrative Child and Adolescent Psychotherapy, the following criteria apply:
19.1.1. Completion of 100 hours of supervised clinical work, which must be evenly spread (max 60:40) between work with children and work with adolescents, and must occur in an agency setting
19.1.2. Completion of one-to-one supervision with an accredited IACP/IAHIP/BACP/IPTA (or equivalent) supervisor (ratio of 1:5)
19.1.3. The costs of the activities referred to in 19.1.1 and 19.1.2 above are not covered by Course fees.

This section contains terms and conditions that are specific to learners enrolled in the L9 Minor Award in CBT

20.1. Learners accept that in addition to Course attendance and assessments, in order to achieve the Minor Award in CBT, the following criteria apply:
20.1.1. Learners must evidence 50 hours of supervised clinical work using CBT in their practice.
20.1.2. Learners must evidence completion of one-to-one supervision with an accredited IACP/IACHIP/BACP (or equivalent) supervisor at the ratio appropriate to the learner’s accreditation status.
20.1.3. The costs of the activities referred to in 20.1.1 and 20.1.2 above are not covered by Course fees.

This section contains terms and conditions that are specific to learners enrolled in the Diploma in Integrative Supervision

21.1. Learners accept that in addition to Course attendance and assessments, in order to achieve the Diploma in Integrative Supervision, the following criteria apply:
21.1.1. Learners must evidence 25 hours of internal clinical supervision practice with a peer from the Course.
21.1.2. Learners must evidence 25 hours of external clinical supervision practice at an agreed placement site.
21.1.3. Learners must attend one-to-one supervision sessions with an accredited IACP/IAHIP/BACP supervisor once external clinical supervision practice has commenced at a ratio of 1:5 (i.e. a minimum of five one-to-one supervision sessions).
21.1.4. Learners must have an appropriate level of Professional Indemnity Insurance in place prior to commencing clinical supervision practice.
21.1.5. The cost of the activities referred to in section 21.1.3 to 21.1.4 are not covered by Course fees.

22.1. The IICP Quality Assurance Manual (available on IICP’s website) and the IICP Learner and Course Handbooks contain further policies and procedures related to academic and clinical conduct and other matters relevant to students. Learners agree to abide by such further policies and procedures.

22.2. IICP provides Courses accredited by The Irish Association for Counselling and Psychotherapy (IACP) and Quality and Qualifications Ireland (QQI). Please see our website for a full list of accredited Courses. All Courses accredited by QQI adhere to the 2014 QQI Counselling and Psychotherapy Award Standards. A copy of the standards can be obtained at
https://www.qqi.ie/Publications/Publications/Counselling%20and%20Psychotherapy%20-%20QQI%20Award%20Standards%202014.pdf.

22.3. These terms and conditions may be amended by IICP from time to time in accordance with relevant legislation, public policy, QQI advice, public health guidelines and good management practice. Any updated terms and conditions will be posted on IICP’s website.

22.4. In order to fully interact with the Course elements including but not limited to: Course materials; Online Classroom Services; Assessment and examinations; you may be required to utilise online and IT services including Moodle and Zoom. You will need access to: (i) a stable internet connection with a minimum download speed of 1.5 Mbps; (ii) a desktop computer or laptop that is capable of using Zoom; (iii) a webcam and microphone; (iv) a web browser; and (v) Microsoft Word. As a learner, you are solely responsible for facilitating your own access to these services.

23.1. IICP College policy and procedures on appeals of admission results are available online in the College’s Quality Assurance Manual. These can be found on the College website in policy 1.3, section 6.1.5 at https://www.iicp.ie/wp-content/uploads/2021/01/1.3-Access-Transfer-and-Progression-Strategy-and-Policy.pdf.

24.1. QQI’s Policies and Standards Committee has introduced “Measures to Mitigate the Impact of the Covid-19 Pandemic on Courses leading to QQI Awards” which apply to a number of Courses delivered by IICP. Such measures include, amongst other things, the delivery of Courses online where possible.

24.2. Accordingly, all IICP Courses will be delivered primarily online while the Covid-19 pandemic is ongoing. IICP will endeavour to facilitate some face-to-face teaching provided that this can be done in line with QQI advice and public health guidelines and having regard to the safety of our learners, staff and faculty.

24.3. Learners acknowledge that IICP will have full discretion in determining how its Courses will be delivered during this period, including teaching methods, assessment methods and the academic timetable, having regard at all times to QQI advice and public health guidelines and the safety of our staff, lecturers and learners.

24.4. Learners acknowledge that graduation ceremonies may need to be held virtually during this period.

24.5. Learners agree to follow all public health guidelines and advice as well as any policies and procedures issued by IICP in relation to reducing the spread of Covid-19 including but not limited to adhering to social distancing requirements and requirements to wear face coverings.

24.6. IICP may record online lectures, tutorials and assessments during this period and learners agree that their personal data may be processed for the purposes of such recordings.

24.7. The health and safety of our learners, staff and faculty is a priority for IICP. Learners should check the IICP website regularly for updates in this regard.